Argh, Billy.
19 Apr 2005Less and less impressed with Promise. Here's what I had done: while doing some copying onto a logical drive, I yanked one out. I wanted to see what would happen, what would need to be done, and so on -- I don't want to be figuring this out for the first time when it happens. Well, it started beeping, and the event log said that the logical drive was critical. Start rebuilding, right? Wrong: policy for that drive was set to non-auto-rebuilding. Try turning that on, and it doesn't work: keeps saying it's non-auto-rebuilding. Manual for the VTrak:
if your fault-tolerant logical drive goes offline, go to the Promise website (www.promise.com) and download a document calledArray Recovery Procedure.
Damn good thing I'm not doing this for real. Go to www.promise.com and type "array recovery procedure" into the search bar. The result:
Microsoft OLE DB Provider for ODBC Drivers error '80040e14' [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot use a CONTAINS or FREETEXT predicate on table 'product' because it is not full-text indexed. /search_insert_eng.asp, line 34
Fuck me. Use Google to find the document, which has instructions for the UltraTrak, the predecessor to the one I've got. Hope it still applies and read on. It sez to reboot the array (!) in order to trigger the rebuild (!!). Sure enough, it works. Oh, and have I mentioned they still haven't sent me the SNMP OIDs/MIBs after six weeks of calling their technical support manager? FUCK ME.
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